Subaru certified!

April 10, 2020

During this unprecedented time, we continue to value our training and education.  We have just been approved as a Certified Subaru Collision Facility!  Below is a note from Subaru in regards to this.

“Congratulations and welcome to the Subaru Certified Collision Network!
You are among the best collision centers in the country working with our Subaru owners. We
honor your commitment to safe and proper repairs, excellent service, and community
outreach.

Thank you for joining the Subaru family,
John Lancaster
National Wholesale Parts Manager”

Effective Immediately! Covid precautions

April 2, 2020

EFFECTIVE IMMEDIATELY!

 

Only one customer is allowed in the office at a time.  We are putting this in place to allow us to disinfect our office prior to and after your entry.  The safety of our customers and our employees is of the utmost importance at this time.  Feel free to call our office upon your arrival at 860-236-5020 for immediate assistance.  Thank you for your understanding at this time.

Covid-19 Precautions

March 23, 2020

Your health and safety during these unprecedented times.

 

As the coronavirus (COVID-19) begins to have an increased impact on our communities, we feel it is important to share more about the steps we are taking across our facility to help keep you and our staff healthy. This is a rapidly-evolving situation that we will continue to monitor each day and adjust accordingly.

 

Our shop has always been cleaned and disinfected daily as part of our normal course of business, but now we’re adding even more rigorous cleaning to ensure a healthy environment for everyone. We are taking guidance from the CDC, which recommends regular cleaning as one of the most important preventive measures we can take. This means more frequent cleaning of heavily-trafficked areas including entrances, door handles, customer areas, workstations, and restrooms. Also, any forms that may need your signature is being done with brand new pens for you to sign and keep afterward.

 

While your vehicle is in for service our advisors, technicians and detail personnel are taking precautions by wearing gloves and wiping down all surfaces after service has been completed.

 

With this being said, we understand that some of you would rather not visit our facility during this time. We have an online estimating option for those in need of an estimate. Visit our website at www.ac-auto.com for simple instructions on how to do so. Also, we do offer pick-up and delivery options for your vehicle.

 

Life will go on and we are confident we will continue to be a safe environment and will be able to remain open for normal business hours. As one of the many businesses that may be affected by this virus, we want to thank each and every one of you for your patronage. It does not go unnoticed. If you have any questions, please do not hesitate to reach out to us.

 

Thank you and be well,

 

Aldo & Guy Carducci